Legal
Privacy Policy
This page explains what information we collect when you use this website or call our office, how we use it, and what choices you have. It applies to Mold Remediation Jacksonville Florida and the pages, forms and phone lines associated with this site.
Information we collect
When you submit the estimate form, we collect the information you provide, which typically includes your name, phone number, email address, property address, a description of the mold or moisture issue, and your preferred contact method. When you call us, we may note similar details from the conversation, such as the reason for the call and callback information.
We also collect limited technical information automatically when you browse the site, such as pages viewed, device and browser type, and approximate location derived from IP address, through standard analytics tools.
How we use your information
We use the information you provide to respond to estimate requests, connect you with an independent, licensed mold assessment or remediation company, communicate about a referral, and keep basic records of inquiries handled. Technical analytics data helps us understand which pages are useful and where the site could be clearer.
Service providers and hosting
This site is hosted using third-party infrastructure providers, and form submissions may pass through third-party services such as email delivery or form-processing tools before reaching our team. These providers process data on our behalf and are not authorized to use it for their own independent purposes.
Cookies and analytics
This site may use cookies and tools such as Google Analytics to understand how visitors use the site in aggregate. These tools may set cookies in your browser and collect information such as pages visited and time on site. You can control or delete cookies through your browser settings at any time.
Phone calls and text messages
If you call our office, standard call handling applies, and we may take notes for scheduling and follow-up purposes. If you provide a mobile number and opt to communicate by text message, we use that number only to coordinate about the request you submitted, and you may ask to stop text communication at any time by replying or calling 904-792-8590.
Data retention
We keep estimate and project-related information for as long as reasonably needed to respond to your inquiry, complete any work discussed, and maintain basic business records afterward. We do not sell contact information collected through this site.
Your choices and requests
You can ask us what information we have on file for you, ask us to correct it, or ask us to delete it where reasonably possible, by emailing info@moldremediationjacksonvilleflorida.com or calling 904-792-8590. We will respond as promptly as we can.
Children's privacy
This website and our services are directed at adults arranging property services, and we do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time as our practices or the tools we use change. The version posted on this page is the current one, and continued use of the site after an update means you accept the revised policy.
Contact us
Questions about this policy or your information can be sent to info@moldremediationjacksonvilleflorida.com or by calling 904-792-8590.
Call 904-792-8590 to talk through what you are seeing, or send the details through the form and a coordinator will connect you with a local mold remediation professional.
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